As a mortgage loan originator with Primary Residential Mortgage, Inc. NMLS #3094, I am dedicated to assisting you with your home financing needs. For Texas residents, please note that consumers wishing to file a complaint against a mortgage banker or licensed mortgage banker residential mortgage loan originator should contact the Texas Department of Savings and Mortgage Lending. Complaint forms and instructions are available on their website at www.sml.texas.gov, or by calling their toll-free consumer hotline at 1-877-276-5550. The department also maintains a recovery fund to compensate borrowers for certain damages caused by licensed mortgage banker residential mortgage loan originators. Further details about the recovery fund can be found on the department's website.