Norfolk-based mortgage specialist Esmeralda Hertzog helps Navy Federal Credit Union members and the local community achieve their homeownership dreams. As a dedicated Loan Officer, Esmeralda expertly guides clients through every step of the mortgage process, from initial application to successful closing. Available during standard business hours (9 AM - 5 PM), she provides personalized support and clear communication, ensuring a smooth and stress-free experience. Connect with Esmeralda to explore your mortgage options and secure the financing you need.