Mortgage professional with proven success building and leading high-performing teams. Expertise in mortgage operations, sales development, and P&L management. Since 2013, launched and grew the mortgage division for Independent Bank of Memphis in Chattanooga, TN, including recruitment, training, and strategic business planning. Previously, managed a team of 35 loan officers at SunTrust Mortgage for nearly 9 years, driving sales and fostering bank partnerships. Earlier experience includes full-cycle mortgage lending at Community Trust and Banking Company, achieving record results. Dedicated to providing exceptional customer service and building strong client relationships.