Waltham, MA Loan Officer Rafaela Guerra at Citizens Bank, N.A. helps individuals and families achieve their homeownership dreams. A dedicated mortgage professional, Rafaela provides expert guidance and comprehensive loan services throughout the financing process. Serving Waltham and neighboring communities, she is available during standard business hours, 9 AM to 5 PM, to address your mortgage needs. Contact Rafaela for personalized assistance and navigate the mortgage landscape with confidence.